Cancellation Policy

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Your appointments are what keeps Unique Salon running strong and allows us the ability to serve you at our highest ability every time! We provide appointment reminders via email 3 days prior and again by text 1 day prior because we know life gets busy and it can be easy to forget an appointment. With that in mind, please understand that when you forget about or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and guests on our waiting list miss the opportunity to receive services.
 
Each appointment is reserved specially for you, we do understand that sometimes life happens and schedules change but we respectfully request at least 24-hour notice for appointment changes, rescheduling or cancellations. This allows us time to contact our standby guests of any availability as well as keeping our team member's schedules filled, thus better serving everyone. 

 

In order to book an appointment with us, you MUST have a credit card on file.

 

We reserve the right to charge this card 50% of your service in the case of an appointment change, reschedule or cancellation within 24 hours of your appt.

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We reserve the right to charge this card 100% of your service in the case of a no call/no show at the time of your appt.

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Appointments made within the 24-hour period must be cancelled within 4 hours of appointment time or will result in a charge equal to 50% of the reserved service amount.