Frequently Asked Questions
Have a question?
It's probably answered here! We've done our best to answer all, but if we missed yours, feel free to call us or inquire at your next appointment!
About my appointment...
When is Unique Salon open?
We are open Monday-Friday (excluding Wednesdays) from 9am to 5pm.
Are you willing to accommodate earlier/later appts?
Yes! We understand that everyone has different schedules and are willing to work with you (for a slight premium)! Please call us to schedule
Do you have a rewards/referral program?
We do! Click HERE for details!
Do you have a cancellation policy?
Yes, to learn more click HERE.
About my service...
What is included in my service?
Every service includes a neck/shoulder and hand massage as well as complimentary snacks and beverages. Hair appointments also include a shampoo and blow-dry style.
Do you guarantee your services?
Here at Unique Salon, we want you to leave feeling like the best version of YOU. If this is not the case, please call us and we will try our best to make things right!
Which stylist is best for me?
Let's see! Click HERE to meet your match!
What color line does Unique Salon use?
Kenra Professional and Joico (vivids only)
About our products...
What product lines are found in the salon?
Kenra Professional, Malibu C, K-18, Footlogix, and AmericanCrew
Can you accommodate guests with allergies to certain products?
We can! Please let your stylist or our front desk know BEFORE arriving for your appointment and then we can make a plan!
Do you offer cruelty-free or vegan products?
Yes, inquire with any stylist at your appointment, or feel free to stop by and look around during our business hours!
Do you sell gift certificates?
Yes, gift certificates can be purchased at an existing appointment or any other time during our salon business hours.
About our retail...
Can I purchase products that my stylist used on me during my appointment?
Absolutely! Almost all of our products used here in the salon are available for purchase and our stylists are always happy to guide you!
Do I have to have an appointment to purchase your retail products?
Nope! Feel free to stop by anytime during our business hours to browse or purchase product!
Do you sell travel size products?
We do! While not all of our products are available in travel sizes, many of our most popular ones are! Inquire about individual minis or mini bundles!
About chem services...
What does it mean when I book a "chem" service?
Booking a chem, or chemical service, means that you are receiving a service that requires color or color correction techniques of some sort (highlights, roots, vivids, etc.)
How much time should I plan for my chem service?
It is important to remember that every guest's hair and hair goals are different, however our stylists usually quote between 2-4 hours for a chem appt.
How often do you recommend going in between a chem service?
It is important to remember that every guest's hair and hair goals are different, however our stylists usually recommend coming in every
About tech services...
What does it mean when I book a "tech" service?
Booking a tech, or technical service, is a haircut and/or styling service.
How much time should I plan for my tech service?
It is important to remember that every guest's hair is different, however our stylists usually quote between 30 mins and an hour.
How often do you recommend going in between a tech service?
It is important to remember that every guest's hair is different, however our stylists usually recommend coming in every 8-12 weeks.